Q-Flow Software

At the heart of the ACF eco-system lies Q-Flow, a real-time, web-based customer flow and queuing platform that helps to organize and optimize the throughput of customers in organizations of any size. Q-Flow is where customer details are stored, workflow is enabled, notifications are sent from and reports are generated. If can be customized to meet any challenge, fit in any environment or conform to any industry. Q-Flow can be big - scaled across thousands of geographically diverse locations, or small - offering a unique solution for a particular need.

At its most basic level, Q-Flow was designed to visually model what happens when people (customers, patients, students, etc.) interact with the forces and circumstances at play in a customer facing, service oriented environment. A user of the software can test ideas, try different methodologies to solve problems, all with the end goal of improving customer service, maximizing customer or patient flow and increasing satisfaction.